If an investor is not qualified, what is an important follow-up action for a Dealer Representative?

Providing guidance on improving their qualification is essential because it helps build a relationship with the investor and demonstrates a commitment to their financial well-being. By offering insights on how they can meet qualification criteria, the Dealer Representative not only fosters trust but also positions themselves as a knowledgeable resource. This can encourage the investor to take steps towards being qualified, potentially enabling future business transactions when their situation improves.

Helping unqualified investors understand the requirements and steps they can take to qualify is a proactive approach that aligns with principles of good customer service and ethical practice in the financial industry. It supports the long-term growth of both the investor's portfolio and the representative's business, as a more informed investor is more likely to succeed in their investment endeavors.

The other options do not contribute to a constructive relationship or responsible business practices. Terminating communication may lead to missed opportunities for future investment once qualifications are met. Continuing to sell unrelated products can be viewed as exploiting a situation rather than genuinely helping the investor. Focusing solely on qualified investors ignores the potential for growth and support of broader client relationships.